How do I care for my jewelry?
Caring for Aluminum:Aluminum is a great hypoallergenic alternative to sterling silver. You get the nice silvery shine without the high price! Though aluminum will never tarnish (unlike most metals) it can still use some lovin'. To extend the years of wearing, take aluminum pieces off for hand washing and other contact with water. I do use a process that makes the darkened areas more permanent, however your piece will last longer if you try to avoid water. Aluminum is a very light weight and soft metal, everyday wear may cause small scratches over time, but nothing that is very noticeable. Be sensible with your piece, maybe take it off if you're sky diving or building a house!
Caring for Nickel & Sterling Silver:Like most metals, if left out, nickel and silver will tarnish due to coming in contact with sulfur compounds. Ick! So make sure if you're not wearing your piece that you put it in a jewelry box or little Ziploc baggie. :) You can also purchase polishing pads from your local jewelry store to give any pendant a quick shine.
Did your jewelry change colors?Don't fret, that happens! Tarnish is a chemical reaction that happens when your jewelry comes into contact with sulfur compounds. Your jewelry can come in contact with sulfur compounds in the air, your surroundings, and your skin. If you ask me, it sounds kind of creepy, who knew there was so much sulfur lurking around us!?! Due to variations in your surrounding and your personal pH balance, your jewelry may tarnish faster or slower. And we wrote all about it on the blog, check out the post here.
Where can I read reviews of your products?Since I have been mainly focused on my Etsy shop until recently, all product reviews may be read on my Etsy Reviews page. You can also read a few on our testimonials page. Feel free to check them out!
Can I refund or cancel my order?All refund and cancellation questions are answered on Zenned Out's Terms & Conditions page.
Do you do custom orders?Please read my Terms & Conditions page for an explanation on custom orders. Or feel free to contact me if you are ready to start working with me on your custom piece!
Do you offer gift wrap?Yes! Actually, all pieces come nicely wrapped--because you're worth it!
I forgot my Zodiac sign! Help!No problem! Find your birthday below:
Capricorn ♥ Dec 22-Jan 20
Aquarius ♥ Jan 21-Feb 19
Pisces ♥ Feb 20-Mar 20
Aries ♥ Mar 21-Apr 19
Taurus ♥ Apr 20-May 20
Gemini ♥ May 21-June 21
Cancer ♥ Jun 22-Jul 23
Leo ♥ Jul 24-Aug 23
Virgo ♥ Aug 24-Sept 22
Libra ♥ Sept 23-Oct 22
Scorpio ♥ Oct 23-Nov 22
Sagittarius ♥ Nov 23-Dec 21